Privacy

  1. This Privacy Policy defines the rules for processing and protecting personal data provided by users in connection with their use of the services offered by the website www.t12.travel.pl (hereinafter: the Service).
  2. The administrator of the personal data contained on the Service is PPH LEGS Sp. Z o.o., Aleksandrów Łódzki 95-070, Zgierska 48/52 registered under the business register number NIP: PL9470005732 (hereinafter: the Company).
  3. In the interest of the security of entrusted personal data, the Company operates based on internal procedures and guidelines, compliant with the relevant legal acts regarding personal data protection, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  4. The Company applies particular diligence to protect the interests of the persons to whom the data relates, ensuring that personal data are:
    1. processed lawfully,
    2. collected for specified, lawful purposes and not subjected to further processing incompatible with those purposes,
    3. factually correct and adequate in relation to the purposes for which they are processed,
    4. stored in a form allowing identification of the persons they relate to no longer than necessary to achieve the processing purpose.
  5. The Company collects information about users and their behaviors through voluntary input in forms, for the purposes of:
    1. responding to user inquiries sent via the contact form based on Article 6(1)(f) of GDPR,
    2. accepting reservations using the online booking system based on Article 6(1)(b) of GDPR,
    3. providing services offered by the Company based on Article 6(1)(b) of GDPR,
    4. marketing, including sending commercial information to the email address, provided the Client has consented by ticking the appropriate box during the booking process based on Article 6(1)(a) of GDPR. Consent to data processing for marketing purposes and sending commercial information can be withdrawn by clicking the appropriate link in the received message or by sending such a request to the Company's email address,
    5. realizing the legitimate interest of the Company in specific cases based on Article 6(1)(f) of GDPR, e.g., debt collection,
  6. Upon the first visit to the website www.t12.travel.pl, the user is informed about the use of cookies. By remaining on the site, the user accepts the use of cookies on the website. Not changing the browser settings by the user is equivalent to consenting to the use of cookies.
  7. Changes to cookie settings will take effect after restarting or refreshing the session on the Company’s website.
  8. The installation of "cookies necessary for the basic functionality of the Service" is required for its proper operation, especially for authorization.
  9. Essential cookies for the website’s operation can be changed by changing the browser settings, but it should be noted that such changes may cause improper functioning of the website.
  10. More information about cookies is available in the "Help" section in the user's browser menu.
  11. Users who after reading the information available in the Service do not want cookies to be stored in their web browser should delete them from their browser after finishing their visit to the Service. The following types of cookies are used in the Service:
    1. session cookies – remain in the browser until it is closed or the user logs out of the Service,
    2. persistent cookies – remain in the device's web browser until deleted by the user or until a predetermined time set in the cookie parameters.
  12. Based on functionality, each cookie can be categorized as:
    1. analytical cookies, which help improve the comfort of using the website by understanding how users use and convert there,
    2. marketing cookies, used to personalize advertising content, properly target and analyze the performance of marketing channels and sales channels,
    3. essential cookies, fundamental for the basic functionality of the Service. The cookies we use allow us to develop our site.
  13. Some cookies may be placed by the provider of the Online Reservation System solely for purposes of:
    1. improving and supporting the booking process,
    2. analyzing and collecting statistical data regarding the use of the website and the online booking system to improve them,
    3. the provider of the Online Reservation System informs about cookies installed in the user interface of that system
  14. The Company may use automated decision-making, including profiling, for marketing purposes (including automated matching of advertisements to your interests and measuring their effectiveness), and offer customization under Article 6(1)(a) of GDPR.
  15. Recipients of personal data may be authorities, institutions, and entities authorized under law, as well as entities providing services to the Company (e.g., legal, IT, marketing, accounting services, and other entities involved in the fulfillment of the ordered service).
  16. We use the following analytics tools:
  17. We use the following marketing tools: Facebook Pixel Google Ads
  18. Users who provide data to the Company have access to their data. Users have the right to modify this data, request their deletion, and limit or stop processing their personal data at any time. Users can also request the deletion of their personal data from the service at any time. The right to data portability does not apply, as no standard for exchanging such data between hotel facilities has been established.
  19. To exercise the rights mentioned above, users of the Service should contact the Company using the same email address or phone number provided to the Service, contacting: recepcja@t12.travel.pl
  20. Users of the Service have the right to withdraw consent at any time without affecting the lawfulness of processing carried out based on consent prior to its withdrawal, by directly contacting the Company or, in the case of technology, changing cookie settings.
  21. Any user of the Service may file a complaint with the Data Protection Authority.
  22. The Service may contain links to other websites which operate independently of the Service and are not overseen by the Service. These sites may have their own privacy policies and terms which we recommend you read carefully.
  23. The Company reserves the right to change the Privacy Policy of the service, which may be due to technological development on the internet, possible changes in data protection law, and the development of the Service. Users will be informed of any changes in a visible and understandable manner.